Quality

Workskil Australia is committed to providing high quality employment services across Australia.

This is done through the delivery of sustainable social and economic self-reliance based programs for individuals and communities experiencing disadvantage by the provision of employment, youth (including Green Army), Indigenous and health services. To achieve this, Workskil Australia is committed to the principles of continuous improvement in all that it does and has an integrated Quality Management System with elements certified in:

• ISO 9001 Quality Management Systems;
• AS/NZS 4801 Occupational Health and Safety Management Systems;
• National Standards for Disability Services; and
• Australian Government Department of Employment Quality Assurance Framework 2016.

In order to facilitate our commitment to Quality standards and services and maintaining the benefits of the above certifications, our organisation appoints staff as ‘Quality Champions’ at each location where services are delivered. We conduct regular reviews of key documentation and processes to ensure the principles of continuous improvement in all activities.

All employees and clients are encouraged to provide suggestions as to how we are able to improve the quality of services provided. Feedback can be provided via the Compliments, Comments and Complaints Feedback process at each site, the website feedback mechanism or calling the 1300 967 575 number.

To view Workskil Australia’s formal Quality Policy, click here: Workskil Australia Quality Policy