Finding a Job
A range of diverse employment services and funded programs are available to assist you in finding a sustainable job. Through coaching and guidance, we can help you to access opportunities and overcome challenges to achieve your goals.
Share Your Feedback
Your feedback is important, it helps us improve our service and to deliver high quality employment and community services.
Providing Feedback
Compliments
If you received exceptional customer service, then please let us know. We will pass your compliment on to our staff.
Complaints
If you are concerned about the service received, you can provide feedback by completing the below form.
What happens next?
We will acknowledge your feedback within three working days.
If you request a response, we will respond within ten working days. If this is not possible, then we will keep you updated on how things are progressing.
Your further options
If you are unhappy with the outcome, let us know and we will escalate to senior management for further investigation.
If you are not satisfied with the final outcome from us, you can refer your concern to the Employment Services National Customer Service Line: 1800 805 260.