Mutual Obligation requirements are in place for WA and SA sites. Mutual Obligation requirements for customers in NSW and VIC have been temporarily suspended. Please see below for information about Mutual Obligation.
Our customers in WA and SA are required to enter their required job search efforts each month to their Job Seeker account via myGov. Please follow these instructions on how to do this. Customer payments will be suspended by the Australian Government if this requirement is not met. Customers will be required to participate in appointments with Workskil Australia, agree to their Job Plan, submit their job searches efforts each month, attend agreed activities (where it is safe to do so) and accept any offer of suitable work.
As always, it is our priority to deliver our services to customers safely and with the highest level of care and integrity. Here are the key points from the Workskil Australia COVID-19 Safe Work Plan:
Appointments in WA and SA are required to be conducted face-to-face. Servicing in NSW and VIC is currently conducted virtually. Please call our sites if you require urgent assistance. If you are attending one of our SA sites you will be required to wear a mask.
At your appointments, we will work together to prepare you for work. We can link you with other services to build your skills and review your requirements on your Job Plan.
Make sure you report your job search on time each month. The amount of job searches you have to complete will depend on your circumstances and will displayed in your individualised Job Plan.
You will be required to enter your required job search efforts each month to your Job Seeker account via myGov. Instructions on entering your job search efforts can be found on the Job Search website.
As noted above, payment suspensions may be enforced by the Australian Government if you do not comply with the requirements of your Job Plan.
Attend your agreed activity(ies) as per your Job Plan and as soon as possible afterwards, record your attendance to your Job Seeker account via myGov.
Tailor your resume to each role you are referred to. This will improve your chances at obtaining an interview. Use your online dashboard in myGov to confirm that you’ve attended any interviews.
Record when you have applied for a job, as well as confirm when you have attended an appointment, job interview or activity.
If you are unable to meet one of your requirements please contact us (details below) to avoid system-based payment suspensions being applied by the Australian Government.