About your first appointment

The purpose of your first appointment is to commence you with your employment services program. We will talk about:

  • How the new program works
  • Your current situation and employment goals
  • The services and assistance that we can provide you
  • Creating a new job plan

If you can't attend

If you can't attend your appointment, please call us on 1800 125 555 to book another time.

For some programs, missing your appointments can impact your income support payments, so it’s important to contact us as soon as you know you can't attend.

How long will it take?

Your first appointment will take about 60 minutes. Please arrive 5 minutes early to allow time to sign in.

What to bring

If you are new to Workskil Australia please bring these things with you, if you have them. It's ok if you don't have them, just bring yourself!

  • Your ID and your Centrelink reference number
  • A copy of your resume or a list of the jobs you have had with the start/finish dates
  • Any work-related certificates or licences
  • A list of any questions that you have
  • A support person if you wish

Appointment location

You can find the location of your nearest Workskil Australia office here.


If you have any questions about your appointment or the transition to Workforce Australia you can call us on 1800 125 555.