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Job seeker Josephone with her Workskil Australia Coach, Mattie

From Job Seeker to Indigenous Mentor

This is a tale of how Josephine rediscovered her strength and found purpose in supporting others.


For Josephine, finding suitable employment leads to financial stability and more time with her children.

The First Nations woman and single parent was working part-time and making lengthy trips from Kadina to her workplace more than 50 kilometers away. With a rich work history and a passion for helping people, it was all about finding the right opportunity and overcoming barriers on her path to success.

Meeting with her Employment Coach, Mattie, at Workskil Australia’s Kadina office, Josephine expressed a desire to work in the aged care industry. Mattie helped Josephine to begin a Certificate III in Individual Support to gain the qualifications required for working in aged care or disability.

However, the work, lengthy commute, and study, on top of family commitments, proved burdensome. Josephine was forced to find alternate employment if her Certificate III was to remain a priority.

Workskil Australia provided a phone, credit, fuel vouchers and interview-appropriate clothing so Josephine could start applying for new jobs and maximise her potential for landing a role. Mattie also reduced monthly reporting requirements based on Josephine’s personal circumstances.

Throughout 2023, Josephine continued studying and commenced several roles within hospitality. Unfortunately, changes in business ownership resulted in these roles being short-lived.

Josephine continued applying for jobs, but the repeated setbacks were affecting her confidence and mental health. Josephine attended the Addressing Negative Thinking and Managing Anxiety workshop hosted by our Allied Health Services team. There, she learned to build resilience and recognise her abilities.

Shortly after, Josephine secured a role as an Indigenous Connections Mentor, supporting Aboriginal and Torres Strait Islanders on their path to employment. Workskil Australia funded work clothing and relevant equipment so she could hit the ground running.

It’s not the aged care industry, but Josephine is helping those in need and expresses joy at being a leader within her community.

Early in the role, Josephine reached out and shared concerns over her workload and feeling out of her depth. Despite being well-suited for the role, past experiences affected her ability to maintain a positive outlook. Workskil Australia’s Post Placement Support involves continuing to work with customers to ensure their employment remains sustainable and they can thrive in the workplace.

Mattie referred Josephine to Kartanya, our Specialist Employment Mentor at Kadina, who works with First Nations individuals providing guidance and supporting professional development. Kartanya mentored Josephine on effective communication strategies and initiating conversations with management and colleagues.

Josephine has now been in her Indigenous Connections Mentor role since January, where she performs admirably and makes time to continue studying for the Certificate III in Individual Support.

We are very proud of Josephine and her resilience.

Pictured: Josephine with her Employment Coach Mattie

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